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Chapter 13. Preparing for and Evaluating the Challenges of Growth


I.                    Preparing for Growth
Sustained growth is growth in both revenues and profits over a sustained period.
1.       Appreciating the Nature of Business Growth
        Growing a business successfully requires preparation, good management, and an appreciation of the issues involved.
2.       Staying Committed to a Core Strategy
        If a business become distracted or starts pursuing every opportunity for growth that presents itself, the business can easily stray into competitive disadvantage areas.
3.       Planning for Growth
        Involves a firm thinking ahead and anticipating the type and amount of growth to achieve.

II.                  Reasons for Growth
Six primary reasons firms try to grow to increase profitability and valuation:
1.       Capturing Economies of Scale
        Generated when increasing production lowers the average cost of each unit produced.
2.       Capturing Economies of Scope
        The advantage a firm accrues come through the scope (or range) of a firm’s operations rather than from its scale of production.
3.       Market Leadership
        When a firm holds the number one or two in an industry or niche market in terms of sales volume.
4.       Influence, Power, and Survivability
        Larger businesses can typically make a mistake yet survive more easily.
5.       Need to Accommodate the Growth of Key Customers
        The ability to serve an important customer’s expanding demand.
6.       Ability to Attract and Retain Talented Employees
        Desirable employees want to work when learning and growth opportunities available.

III.                Managing Growth
        Many businesses are caught off guard by the challenges involved with growing their companies. As a business increase its sales, its pace of activity quickens, its resource needs increase and the founders often find that they’re busier than ever.
1.       Knowing and Managing the Stages of Growth
        Most of businesses go through a discernable set of stages (organizational life cycle).
a.       Introduction Stage
        Where a business determines what its strengths and core capabilities are and starts selling its initial products or service. The business is typically very nonbureaucratic with no (or few) written rules or procedures. The main goal is to get off to a good start and try to gain momentum in the marketplace.
b.       Early Growth Stage
        Generally characterized by increasing sales and heightened complexity. Two important things must take place to be successful: (1) The founder or owner of the business must start transitioning to a more managerial role, and (2) Increased formalization must take place.
c.       Continuous Growth Stage
        The toughest decisions are typically made in this stage. One tough decision is whether the owner of the business and the current management team have the experience and ability to take the firm any further.
d.       Maturity Stage
        When a business growth slows. Focuses on efficiently managing the products and services it has rather than expanding in new areas. Innovation slows.
e.       Decline Stage
        Eventually all businesses’ products or services will be threatened by more relevant and innovative products. To avoid, it depends on the strength of its leadership and its ability to appropriately respond.

IV.                Challenges of Growth
1.       Managerial Capacity
        The introduction of new product and service ideas requires substantial managerial services or capacity to be properly implemented and supervised.
2.       Day-to-Day Challenges of Growing a Firm
a.       Cash Flow Management
        A firm must carefully manage its cash on hand to make sure it maintains sufficient liquidity.
b.       Price Stability
        If firm growth comes at the expense of a competitor’s market share, price competition can set in.
c.       Quality Control
        Maintaining high levels of quality and customer service.
d.       Capital Constraints
        The need for capital is typically the most prevalent in the early and continuous growth stage.

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